Here, you’ll find the key information you’ll need before or whilst engaging as a customer with my services.
The terms “my”, “we,” “us,” and “our” refer to Catrina Armendariz and napua. The term the “Site” refers to napua.org. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site. The web content, videos, and photos and all information on the Site including but not limited to newsletters, e-courses, trainings, events and e-books refer to the “Service”.
Use of napua.org including all materials presented herein and all online services provided by Catrina Armendariz, is subject to the following Terms and Conditions. These Terms and Conditions apply to all site visitors, customers, and all other users of the site. By using the Site or Service, you agree to these Terms and Conditions, without modification, and acknowledge reading them.
If you are unable to attend your appointment for any reason, to avoid incurring fees it is important that you do inform us as soon as possible via email at firstname.lastname@example.org and no later than:
48 hours before the scheduled start time of your appointment
Please note that Saturdays & Sundays will not be included in these time framesso for example, notice to cancel an appointment requiring 48hrs notice scheduled for a Monday, must be given no later than the preceding Thursday. Public holidays are also not included in these time frames which you must take account of should you need to cancel and avoid a late payment fee. Providing you give notice of cancellation or postponement/amendment no later than this deadline, your deposit can be refunded to you on request. If you do not request a refund of your deposit, it will be held on your account and may be used against the cost of future services
Includes late cancellations, late requests to re-schedule & late arrivals.
If you do not attend your appointment, or if you cancel, or re-schedule later than the 48-hour deadline or arrive late, we reserve the right to make a charge as follows (and will proceed as such):
100% of your deposit.
If we can accommodate you then your appointment goes ahead; otherwise, you will be sent a rescheduling link and a request for an additional deposit. We reserve the right to make a charge as follows (and will proceed as such):
100% of your initial deposit.
We strive to see every person as close to their appointment time as possible. However, this can only be achieved by arriving on time for your appointment. It is therefore important to arrive on time and in full compliance to all pre-appointment requirements.
Although we send text and/or email message reminders (see below for scheduled reminders sent) before appointments are due, the successful delivery of these relies on our text & email provider, your mobile/email network provider and your phone and therefore cannot be guaranteed.
Email reminders are sent approximately:
3 days before your appointment
Text message reminder is sent approximately:
3 days before your appointment
You should not rely on our text/email messages as the sole reminder of your appointment as we will not be responsible for any appointments missed as a result of non-delivery of the text/email message reminder, regardless of the reasons for its failure.
No information contained in the Site, Newsletter nor the Lives or Podcast are to be used as medical advice; and are not intended to be used to diagnose, treat, cure, or prevent any medical condition.
This Site, Newsletter, Lives and Podcast is an educational and informational resource for anyone interested in my offerings. It is not a substitute for working with a licensed physician or psychologist. I cannot guarantee the outcome of following the recommendations provided and my statements about the potential outcome are expressions of opinion only. I make no guarantees about the information and recommendations provided herein. By continuing to use/read/participate in this website/ blog/email series you acknowledge that I cannot guarantee any particular results, as such outcomes are based on subjective factors that are not within my control. Therefore, following any information or recommendations provided on this website/blog/email series are at your own risk.
Our Intellectual Property
The Site and Service contain intellectual property owned by Catrina Armendariz and Napua, including trademarks, copyrights, proprietary information, and other intellectual property. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site or Service Content or intellectual property, in whole or in part, without our prior written consent. We reserve the right to immediately remove you from the Service, without refund, if you are caught violating this intellectual property policy.
Your Intellectual Property
We claim no intellectual property rights over the material you supply to Catrina Armendariz and Napua. You retain copyright and any other rights you may rightfully hold in any content that you submit through the Site or Service. Content you submit to Catrina Armendariz and Napua remains yours to the extent that you have any legal claims therein. You agree to hold Catrina Armendariz and Napua harmless from and against all claims, liabilities, and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement claimed against you. By posting material on the Site, you grant us a worldwide, nonexclusive, irrevocable license to use the material for promotional, business development, and marketing purposes.
Age + Content
To access or use the Site, you must be 18 years of age or older and have the requisite power and authority to enter into these Terms and Conditions. Anyone under the age of 18 is prohibited from using the Site.
Information provided on the Site and in the Services are subject to change. Catrina Armendariz and Napua make no representation or warranty that the information provided, regardless of its source (the “Content”), is accurate, complete, reliable, current, or error-free. Catrina Armendariz and Napua disclaims all liability for any inaccuracy, error, or incompleteness in the Content.
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